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All case studies
SP
ScalePay
Fintech · 120 employees

Closed-won to kickoff in minutes, not days.

Sales CRMWorkflows
Headline impact
3.4x
faster customer onboarding
Time to kickoff
Before
Kiko
45 min
saved per contract
+28%
net revenue retention

The challenge

Implementation engineers learned about new customers from forwarded emails. Onboarding stalled for 2–3 days after every signature.

Tools replaced:PipedriveAsanaSheets

The Kiko approach

Automated CRM-to-Ops workflows provision customer workspaces, assign engineers, and schedule kickoff the moment a deal closes.

“The moment a rep marks an opportunity Closed-Won, the project is already live. It eliminated our manual handoff overhead entirely.”
SRSofia Ramirez · Head of Growth, ScalePay
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