The agreements that govern Kiko, how personal data is processed and how long it is kept, and where to go when something needs escalating. Written to be read rather than skimmed past.
Last updated 1 September 2026
Kiko is a demonstration product. These documents are written as realistic samples, are not binding agreements, and are not legal advice. Have a lawyer review them before publishing anything like them for a real service.
The agreement that governs how your organisation uses Kiko, what we are responsible for, and what we ask of you.
ReadWhat Kiko may and may not be used for. It applies to every user in your workspace, including administrators.
ReadThe availability we commit to, how it is measured, the support response times you can hold us to, and what you get if we miss.
ReadHow Kiko is quoted and invoiced, what happens when your headcount changes mid term, and the circumstances in which money comes back.
ReadWhat personal data Kiko handles, why we handle it, how long we keep it, and the rights people have over it.
ReadThe cookies and similar storage Kiko sets, what each one does, and how to control them.
ReadThe processor terms that apply when Kiko handles personal data on your behalf. It forms part of your agreement with us.
ReadThe third parties that help us run Kiko, what each of them does, and how you hear about a change before it happens.
ReadHow long Kiko keeps each kind of record, what statutory retention forces our hand, and exactly what happens when you leave.
ReadWho to contact with a complaint about how Kiko handles data, what we do with it, and how long each step takes.
ReadWho to write to